Card lost, stolen, or swallowed?

Call Card Stop to prevent abuse.

Cardstop logo on smartphone

More and more people have recently been called by a number starting with '04' -> by an unknown number. The voice on the line claims to be a Card Stop employee and informs that suspicious transactions have been detected on a bank account. In reality, this is a fraudulent call not from Card Stop but from scammers. Worldline and Febelfin remind consumers never to share data via SMS, email, social media, or phone.

Why Card Stop?

  • Card Stop guarantees immediate blocking of your bank cards and payment apps in case of loss or theft.

  • Card Stop is available 24/7.

I received a letter asking me to block my card.

If Worldline’s Fraud Prevention service suspects that your credit card details are being misused, you will receive a letter from them.

What should I do?

Important information

A Card Stop representative will never ask for your secret code or the access code for your payment instrument. These are personal. Never share them with anyone to prevent abuse.